July 26, 2019

An online tech products company has opened a Sioux Falls storefront.

RunDaq opened recently at 3109 W. 41st St. in a retail center near Olive Garden. The company sells used smartphones, tablets, computers, smartwatches and other pieces of tech.

Owner Austin Lureen said sales have been good since moving into a permanent space, but RunDaq still sells products online just like it has since Lureen started the company last year.

Shopping at RunDaq is a different experience for customers who would otherwise shop with their service provider because RunDaq sells tech at substantially lower prices than retail value, Lureen said.

“Our aim is to provide affordable technology to people that doesn’t compromise the quality,” he said. “We have this slogan, ‘best devices, better deals’ and that’s a statement we stand by.”

A new iPhone XS Max retails at $1,100, but RunDaq sells the refurbished phone for $899 and is expecting to drop that price soon when Apple releases its newest iPhone model in September.

All of RunDaq’s products have to pass what Lureen calls a rigorous 27-point inspection process before being sold to customers, and since the warranty is in-house, if customers ever have a problem with their refurbished phone, they can bring it in and get it fixed or replaced the same day.

Lureen said the company sends back almost 15 percent of the used products its supplier ships in because phones don’t pass the quality tests.

“A lot of people who buy a used phone take a lot of risks,” he said. “Our inspection is designed to check the internal and external aspects of the phone to ensure we’re selling the highest-quality technology.”

RunDaq sells up to five generations back in smartphones, while most retailers often sell only the newest models, he said.

The company also does a price-match guarantee but takes it one step further by not only matching the price but also lowering it to beat the competition.

Because RunDaq isn’t affiliated with a service provider, employees are equipped to consult customers about their phone company and service plan, Lureen said, adding that they are able to save people hundreds of dollars just by helping them switch or lower their plans.

RunDaq is open from 8 a.m. to 8 p.m. weekdays, 9 a.m. to 8 p.m. Saturday and 1 to 7 p.m. Sunday.