Five Star Call Centers

Jodi’s Journal: For Lawrence and Schiller, the next chapter awaits

Their own branding was decided by a coin flip. This and other tales as we look back on a varied career and what’s next with the men who helped build the city’s largest ad agency and a rapidly growing call center business.

1 year ago

Vacant call centers draw new users as hybrid work leads to shrinking spaces

As call centers reduce their need for space, new uses are coming into the buildings they’re leaving behind.

1 year ago

Jodi’s Journal: From a small room in a shelter, a workforce win-win

There’s a lot of life-changing work being done inside this domestic violence shelter. But what happens in one small room has the power to be transformational.

1 year ago

Businesses that rely on call centers make continuity plans

This Sioux Falls business runs call centers for other businesses and is preparing to help them continue operations during COVID-19.

4 years ago

Design a ‘five-star’ customer experience with this one-day course

His entire business revolves around customer service — and has figured out how to excel. Now you can learn from their best practices.

4 years ago

People You Should Know

Here’s a look at this week’s People You Should Know.

4 years ago

Call centers look to future as technology forces change

From AI to chatbots, onshoring to hiring, we look at the future of call centers: an industry responsible for thousands of jobs in Sioux Falls.

5 years ago

Five Star Call Centers to add 35 jobs with new client

A new client is prompting Five Star Call Centers to add 35 employees in Sioux Falls next month.

6 years ago

Five Star Call Centers to add fourth market

Sioux Falls-based Five Star Call Centers is expanding to Wichita, Kansas as it adds a fourth location.

7 years ago

News Tip

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