tourism

Great customer service equals increased visitation, economic stimulation

There’s a lot to celebrate in the visitor industry this Customer Service Week — starting with a record-setting summer.

Video series captures Sioux Falls for travelers seeking food, fun, more

Experience Sioux Falls has launched a video series to showcase authentic and original stories about the people and places that make Sioux Falls a travel destination.

After Hours

Jellystone Park adds attraction, prepares for busy summer

After coming off a record year, Yogi Bear’s Jellystone Park northeast of Sioux Falls has a new attraction for the 2021 season.

8 tips for better hospitality, customer service

The big travel season is about to kick off, but whether you’re in the industry or not, these are great tips to follow for a better customer experience.

Your guide to National Travel & Tourism Week

Business, next week is the perfect time to connect to the tourism industry. Here’s what you need to know.

As tourism begins to return, new guide will help travel planners connect to Sioux Falls

Travel planning is starting to come back, and there’s a new one-stop source for making the most out of your trip to Sioux Falls.

After Hours

S.D. tourism took a hit in 2020 — but not nearly as bad as most states

South Dakota’s tourism industry held its own during the COVID-19 pandemic — especially compared to other states.

Travel coalition: Even booking a trip will give you a boost in happiness

Hospitality and travel has always helped lead to happiness — and during these tumultuous times, new research finds that even the thought of travel can be enough to boost your mood.

Travel packages offer new options for those looking to get away

Looking for a relaxing getaway for two? A fun weekend for the family? A downtown experience? There’s a travel package for that.

As guests return, hotels partner with health experts for cleaning properties

Guests are starting to return to Sioux Falls hotels, and they’re finding an experience that’s cleaner and safer than ever.

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